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The Loyalty Advantage: Thinking Like a Customer to Drive Growth & Retention

When
February 10, 2026
12:00 PM - 1:00 PM
Location
https://us06web.zoom.us/j/83365254463?pwd=0WSGnY2FWhSvH5fatuizfonCa1IGhq.1

Registration

February 10 Webinar

Think Like a Customer to Drive Growth & Retention

Speaker: Jill Pedersen, SalesStar Practice Partner & Strategic Sales Advisor

Join us for a high-impact webinar where we’ll reveal how to unlock growth by aligning your leadership strategy with CS frontline execution.

You’ll discover the Six Steps to Loyalty, learn how the Multi-Lock Model builds trust across teams, and see why Customer Service links to overall strategy.

Whether you’re in sales, client success, or leadership, this session will change the way you think about customer loyalty.

Plus: Get access to a free Strategic Sales Audit for qualified attendees.

Women Impacting Storebrand Excellence™ (WISE) is a non-profit professional development organization within store brands. Studies have shown that increased gender diversity in top leadership roles positively impacts business and financial performance.